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Privacy Policy

Privacy Policy for AJ Long Electric

AJ Long Electric Privacy Policy

Effective Date: April 13, 2025 Last Updated: April 13, 2025

1. Introduction Welcome to AJ Long Electric. We are committed to protecting the privacy of visitors to our website, AJLongElectric.com , and our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or interact with us, including through our SMS messaging program. Please read this privacy policy carefully.  

This policy is intended to comply with relevant privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

2. Information We Collect We may collect personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. The categories of personal information we may collect include:  

  • Identifiers: Such as your real name, postal address, email address, telephone number (including mobile number if provided for SMS), and IP address.  

  • Internet or Other Electronic Network Activity Information: Such as your Browse history on our Site, search history, information regarding your interaction with our Site (e.g., pages visited, time spent, links clicked), browser type, device type, and operating system. This is often collected via cookies and similar technologies.

  • Commercial Information: Such as records of services requested or considered, or other purchasing or consuming histories or tendencies (if you become a customer).

  • Geolocation Data: Such as imprecise location derived from your IP address.

  • Information You Provide Voluntarily: Any other information you choose to provide to us, for example, when you fill out a contact form, request a quote, or communicate with us via email or phone, including the content of your messages.

How We Collect Information:

  • Directly From You: When you fill out forms on our Site, request information, sign up for SMS messages, or contact us directly.

  • Automatically: When you navigate through the Site, information may be collected automatically using technologies like cookies, server logs, and web beacons.

3. How We Use Your Information We use the personal information we collect for various business purposes, including:

  • Providing Services: To fulfill your requests for electrical services, quotes, or information.

  • Communication: To respond to your inquiries, provide customer support, send administrative information (like policy updates), and communicate about your service requests.

  • SMS Communications: If you opt-in, to send you SMS updates and offers as described in our SMS Terms and Conditions.

  • Website Operation and Improvement: To operate, maintain, and improve our Site, ensure security, understand user behavior, analyze trends, and personalize user experience.

  • Marketing: To send you promotional materials or information about our services that may interest you (where permitted by law and with your consent, if required). You can opt-out of marketing communications.

  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

  • Protecting Rights: To protect the rights, property, or safety of AJ Long Electric, our customers, or others.

4. How We Share Your Information We do not "sell" personal information in the traditional sense (exchanging data for money). However, under the CCPA/CPRA, "sharing" includes disclosing personal information for cross-context behavioral advertising. We may disclose your personal information in the following circumstances:

  • Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf. These may include website hosting, data analysis, email delivery, customer relationship management, IT services, auditing, and potentially SMS platform providers. These providers are contractually obligated to use the information only for the services requested and protect its confidentiality.

    • Mobile Numbers: As stated in our Terms and Conditions, we do not share your mobile phone number provided for SMS communications with unaffiliated third parties for their independent marketing purposes. It may be shared with our SMS platform provider solely to facilitate sending our messages to you.

     

  • Legal Obligations and Rights Protection: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.  

  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.  

  • Analytics and Advertising Partners: We may allow third-party cookies and similar technologies on our Site for analytics and potentially for cross-context behavioral advertising (which may constitute "sharing" under CCPA/CPRA). You can manage your preferences for these technologies (see Your California Privacy Rights below).

  • With Your Consent: We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies We use cookies and similar tracking technologies (like web beacons and pixels) to collect information about your Browse activities over time and across different websites following your use of our Site. Cookies help us operate our Site, analyze usage, remember your preferences, and potentially assist with advertising efforts. You can control cookies through your browser settings and potentially through a cookie consent tool on our Site. 

6. Data Security We implement reasonable administrative, technical, and physical security measures designed to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.  

7. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, legal, or accounting purposes).  

8. Your California Privacy Rights (CCPA/CPRA) If you are a California resident, you have specific rights regarding your personal information:

  • Right to Know/Access: You have the right to request details about the personal information we have collected about you, including the categories of information, sources, purposes for collecting/selling/sharing, categories of third parties disclosed to, and specific pieces of information collected.  

  • Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (e.g., information needed to complete a transaction, detect security incidents, comply with legal obligations).  

  • Right to Correct: You have the right to request the correction of inaccurate personal information we maintain about you.

  • Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information. As mentioned, "sharing" under CPRA includes disclosure for cross-context behavioral advertising. You can exercise this right by [Describe Method - e.g., clicking the "Do Not Sell or Share My Personal Information" link on our website footer, adjusting settings in our cookie consent tool, broadcasting an opt-out preference signal like the Global Privacy Control (GPC)].  

  • Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to specific purposes defined by law. To limit the use of personal contact information such as Name, Phone number, Email address or home address, email us at Contact@AJLongElectric.com or call us at 855-353-8755.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

How to Exercise Your Rights: To exercise your rights to Know, Delete, or Correct, please submit a verifiable consumer request to us by either:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. We will need to verify your identity before processing your request. This may involve asking you to provide information matching what we have on file. We will respond to verifiable requests within 45 days, potentially extending by another 45 days with notice if necessary.  

9. Children's Privacy Our Site and services are not directed to children under the age of 13 [or 16, depending on specific data practices and legal interpretation], and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under the relevant age without parental consent, we will take steps to delete such information.  

10. Third-Party Links Our Site may contain links to other websites not operated or controlled by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.  

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.  

12. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: AJ Long Electric AJ Long Electric

2832 Dorr ave Fairfax, VA 22031 Suite D

Contact@AJLongElectric.com

855-353-8755 

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